Privacy and personal information
Privacy notice
This notice explains how DOOH Media Ltd uses personal information submitted through the website or provided during a business enquiry.
Last updated: September 2026
Who is responsible for your information?
DOOH Media Ltd is responsible for the personal information described in this notice. You can contact the company by emailing [email protected], calling 01277 280812 or writing to The Willows, Woolmongers Lane, Ingatestone, United Kingdom, CM4 0JX.
What information may be collected?
When you make an enquiry, DOOH Media may collect your name, work email, telephone number, company, campaign requirements, target locations, approximate budget and any other information you choose to provide.
The website and its hosting, security or analytics tools may also process technical information such as IP address, browser, device, pages visited, referring source and campaign tracking parameters. If non-essential cookies or analytics are enabled, information and choices are provided through the site’s cookie controls.
Why is this information used?
Information is used to respond to enquiries, prepare advertising recommendations or quotations, deliver agreed services, maintain business records, protect the website and understand which marketing activity generates useful enquiries.
The lawful basis will usually be taking steps at your request before entering a contract, performing a contract or the company’s legitimate interests in operating and developing its business. Consent is used where the law requires it, including for non-essential cookies or direct marketing that relies on consent.
Who may receive the information?
Information may be shared with trusted service providers that support website hosting, email, security, analytics, customer administration or campaign delivery, and with professional advisers or authorities where reasonably necessary or legally required.
Only information needed for the relevant purpose should be shared. DOOH Media does not sell personal information.
International transfers and security
Some service providers may process information outside the United Kingdom. Where required, an approved legal safeguard or another lawful transfer mechanism is used under UK data protection law.
Reasonable organisational and technical measures are used to protect personal information. No internet or email system can be guaranteed completely secure.
How long is information kept?
Personal information is kept only for as long as reasonably needed for the enquiry, campaign, business relationship, legal obligations, dispute handling and record keeping. The period depends on the type of information and why it is held, after which records are securely deleted or anonymised.
Your data protection rights
Depending on the circumstances, you may have rights to ask for access, correction, deletion, restriction, portability or an objection to the use of your personal information. Where processing relies on consent, you can withdraw that consent at any time without affecting earlier lawful use.
Contact [email protected] to exercise a right or raise a concern. You can also complain to the Information Commissioner’s Office at ico.org.uk, although DOOH Media would welcome the opportunity to address the concern first.
Cookies, analytics and changes to this notice
With your permission, we use Google Analytics to understand website visits and enquiries. Analytics stays off until you select Accept analytics. We do not send your form answers to Google Analytics. Your cookie choice is remembered for 180 days, and you can change or withdraw it at any time using Cookie settings in the footer. Campaign parameters may be included with an enquiry you submit so the team can understand how you reached the website.
This notice may be updated when the website, service providers or legal requirements change. The latest version and update date will be published on this page.
Questions about your personal information?
Email [email protected] or write to the registered office address shown above.
Email DOOH Media